Terms & Conditions

Welcome to Itziar skincare, it's nice to have you here!

Please note that by continuing to use and browse our website, you are agreeing to comply with the following terms and conditions. If you disagree with any of the following information, please feel free to exit this website.

Privacy Policy

We care about your privacy. To know more about how we collect and use your personal information, please read our privacy policy here. 

Product Characteristics

All our products are made, labelled and packed by us. Because of the nature of handmade products, the size, shape and design may vary. Our products are manufactured based on sales projections and we monitor our stock levels online. Please note that in the unlikely event when your order is out of stock, we will contact you to let you know and offer you the opportunity to change your order or receive a refund. We reserve the right to amend prices and/or discontinue any product available on our website.

Product Disclaimer

Please be mindful that we are not medical or healthcare professionals. The information regarding the properties of the ingredients used in our products do not represent claims that the use of our products will have a positive effect on pre-existing physical and/or mental health conditions.

Damaged/Lost orders

If you believe your order has been lost, please kindly contact us at hello@itziarskincare.co.uk. We will investigate this to find out what has happened! However, please note that our orders are sent to the address we are provided with. We are not responsible if the information given is incorrect.

Returns Policy

We hope you enjoy our products as much as we love making them. If you are unhappy with your order, please contact us at hello@itziarskincare.co.uk and we will be happy to assist you with your enquiry. 

Stocking our products

Please note that the products we sell on our website are for personal use only. If you wish to become a stockist, please let us know here!

Intellectual Property

Itziar skincare is protected is protected by copyright laws; the content that you see or are given on this website remains our property. You are welcome to print any information for your personal benefit, as long as you don't distribute it or use it for commercial purposes without our consent. Do not hesitate to contact us via email, hello@itziarskincare.co.uk, if you have any queries.